Common Issues

General Issues and Solutions
What can we help you with? What games does Overwolf support? My game isn’t supported, what do I do? I'm clicking Ctrl + Tab while I'm in a ...
Sun, 10 Jan, 2021 at 6:35 PM
Scaling Overwolf Apps to Appear Properly with a High DPI Setting
If the DPI setting recommended by your system is over 100% (mostly for 4K monitors), please follow the next steps to ensure that the overlay is displayed pr...
Mon, 29 Jun, 2020 at 5:05 PM
Overwolf and Conflicts with RivaTuner
RivaTuner Statistics Server is a hardware monitoring program, when you're running it at the same time with Overwolf, it may cause performance issues in...
Sun, 17 Jan, 2021 at 6:55 PM
Overwolf Installation Troubleshooting
I got "Server Connection Error" while installing Overwolf, what can cause this? An anti-virus/firewall that might block the communication with t...
Wed, 23 Dec, 2020 at 10:59 AM
Botched Overwolf and Apps Display (Hardware Acceleration)
If you've come across an issue where Overwolf itself and apps installed in it look botched and grainy (check out some examples below), this is most lik...
Mon, 30 Mar, 2020 at 4:54 PM
How to Re-Install Overwolf with a Clean Slate
For users who cannot overcome their issues or encounter multiple problems, we recommend to proceed with the following steps to give Overwolf a chance for a ...
Mon, 29 Jun, 2020 at 5:06 PM
Overwolf Crashing / Not Starting .NET Framework Issue
Overwolf is based on .NET Framework 4.5 and later .NET versions. It's possible that .NET 4.5 wasn't installed properly on your PC, in which case O...
Wed, 23 Dec, 2020 at 10:58 AM
Missing Store Settings File
If you are experiencing random Overwolf crashes, accompanied by the error message "No store settings file", please try the following solutions: ...
Mon, 30 Mar, 2020 at 4:47 PM
Overwolf Doesn't Launch
Even though Overwolf is 100% safe to use and is very popular among gamers all over the world, some AV programs have blacklisted it in the past, and using th...
Mon, 4 Jan, 2021 at 11:50 AM
Overwolf Dock is Laggy, Stutters In-Game
Overwolf can be heavily affected by your screen resolution and display settings, if you set a high DPI desktop settings or duplicate your monitors it can ca...
Thu, 17 Dec, 2020 at 3:40 PM
Apps and Highlights Status Explanation
Overwolf apps and highlights are constantly communicating with games (all according to their terms of service, of course!) in order to provide you with diff...
Mon, 30 Mar, 2020 at 4:53 PM
CS:GO Trusted Mode
What is the CS:GO Trusted Mode? On July 8th, 2020, Valve have updated CS:GO and added the new "Trusted Mode", which blocks third-party softwar...
Wed, 6 Jan, 2021 at 9:48 AM
Anti-Virus Webcam Access Notification
We have been recently receiving reports from users who were notified by their anti-virus software (Kaspersky, Norton 360, etc.) that an Overwolf process, na...
Wed, 14 Oct, 2020 at 11:27 AM
Cropped/Cut-Off App Window
If your Overwolf apps look cut-off or displayed unproperly, like so: and you've already tried the available high DPI solutions - you may need...
Tue, 14 Jul, 2020 at 2:23 PM