Troubleshooting
When capturing videos with Overwolf you may encounter certain issues. We've collected several common ones, and added explanations and solutions so you ...
Sun, 12 Mar, 2023 at 2:30 PM
Take me to... Recording mode set to Active Game, enter a game and press REC again Please update video card driver or change selected video encoder Selec...
Sun, 22 Jan, 2023 at 3:38 PM
Our team is constantly trying to improve Overwolf and make it silky smooth for you, but you may experience some issues due to conflicts between Overwolf and...
Mon, 30 Mar, 2020 at 4:54 PM
Take me to... Closing the Razer / Asus process Asus Strix 7.1 Razer Kraken 7.1 Razer ManO'War 7.1 Running Overwolf as admin Razer 7.1 Surround...
Tue, 6 Dec, 2022 at 6:00 PM
Compatibility Mode The compatibility mode in the Overwolf capture settings is meant to provide users with average gaming rigs a way to record their games a...
Sun, 2 May, 2021 at 5:29 PM
The mf.dll file is one of many DLL files associated with Windows Media Player. We have found that in order to record videos properly, Windows has to have th...
Tue, 8 Nov, 2022 at 2:14 PM
In some Windows operating systems, Windows Media Player is not enabled by default, which may cause some technical issues like a black screen when trying to ...
Wed, 19 Feb, 2020 at 12:49 PM
When trying to use any of Overwolf's video recording apps with a specific sound format, you may encounter a recording error. This issue may occur when ...
Thu, 13 May, 2021 at 3:47 PM