Troubleshooting
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Common Capture Issues
Sun, 25 May, 2025 at 2:01 PMWhen capturing videos with Overwolf you may encounter certain issues. We've collected several common ones, and added explanations and solutions so you c...
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Error Messages Explanations
Wed, 8 Nov, 2023 at 1:37 PMTake me to... Recording mode set to Active Game, enter a game and press REC again Please update video card driver or change selected video encoder Selec...
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Sound Recording Compatibility Issues with Headsets
Wed, 8 Nov, 2023 at 1:44 PMTake me to... Closing the Razer / Asus process Asus Strix 7.1 Razer Kraken 7.1 Razer ManO'War 7.1 Running Overwolf as admin Razer 7.1 Surround ...
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Black Screen When Recording with Overwolf
Sun, 2 May, 2021 at 5:29 PMCompatibility Mode The compatibility mode in the Overwolf capture settings is meant to provide users with average gaming rigs a way to record their games a...
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Missing mf.dll on Windows N Versions
Tue, 8 Nov, 2022 at 2:14 PMThe mf.dll file is one of many DLL files associated with Windows Media Player. We have found that in order to record videos properly, Windows has to have th...
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Enabling Windows Media Player
Mon, 31 Mar, 2025 at 3:03 PMIn some Windows operating systems, Windows Media Player is not enabled by default, which may cause some technical issues like a black screen when trying to ...