Windows OS

  1. Right-click your Overwolf tray icon and hit 'Support'
  2. Click on 'Create logs zip'
  3. The location window will pop automatically, with the zip highlighted - send it to us :)


Overwolf failed during installation? Don't see the option to 'Create logs zip'? No problem.


Here you will find the step-by-step manual guide to get them logs!


  1. Close the Overwolf client
  2. Press Windows key + R OR use the “Find” button
  3. Type in: %localappdata%
  4. Press "Enter"
  5. Enter a folder named “Overwolf”
  6. Inside the Overwolf folder there is the "Log" folder
  7. Using a program like 7-Zip, Winzip or Winrar (they all have free versions), create a .rar (or .zip) file of the "Log" folder
  8. Attach the file you just created to your support e-mail/form


Manual guide video: