When trying to use any of Overwolf's video recording apps with a specific sound format, you may encounter a recording error. This issue may occur when using some kind of USB headset/microphone or a webcam microphone.

You can view all the video recording apps available here: https://www.overwolf.com/apps/capture

No worries! There is an easy way to overcome this issue, just follow this guide:

  1. Open the sound devices settings menu from the taskbar
  2. Choose "Playback devices" or "Recording devices"
  3. Click on the appropriate device and then click on "Properties"
  4. Click on the "Advanced" tab
  5. Change the "Default format" to "Tape recording"
  6. Click "OK"
  7. Try to record a video

If you need any further assistance, please contact us and we will do our best to assist you!