This article will provide a list of frequently asked questions and their common answers. If you do not find the question you are looking for here, please also refer to our Troubleshooting page.

• I am not receiving the Haptics while using the app

  Make sure that your Woojer Edge is turned on and is connected to your PC properly. Also, perform a quick restart of your game to make sure that the audio device is captured properly.
  
  

• I can’t hear anything out of my headphones, despite turning on Audio Mirroring

  Make sure to re-select the correct audio device in your Windows settings, as well as perform a restart to your game afterward to ensure the game captured the audio device change.