TryHard – FAQ

What is TryHard?

TryHard is an app that allows gamers to get in-game currency for watching video ads. The TryHard app is published on the Overwolf store exclusively. 

Is TryHard supported in my country?

TryHard currently only fully supports the following regions:

  • US
  • UK (Mainly GB)
  • Australia
  • Canada

Although the app will launch and might work everywhere, we cannot guarantee app functionality in unsupported regions. 

*Please note that the codes earned in TryHard are only valid for PC use (no consoles).

Is TryHard legit?

Of course it is! 

All games codes you earn are purchased directly from the game publisher and are 100% legit.
Our team communicates with both the advertisers behind the ads and game developers to ensure that all commercial content is relevant and harmless. We only work with trusted known ad providers.

How does it work?

Advertisers pay for your attention, and we credit you for your effort.

  1. Download the TryHard app from the Overwolf AppStore.
  2. Create an account with TryHard by entering your email address (don't forget to activate your account by validating your email address).
  3. Log in and watch video ads (availability of ads may vary), earn coins for doing so and then redeem them for your favorite game currency!
  4. The code will be sent to you in both the TryHard app and your account's registered email address.
  5. Copy and paste your code into your game's relevant section.

Example: I'm playing Smite, I'd watch video ads until I have enough coins to redeem a gems code. Once I get the redeem code, I need to head inside Smite, go to 'store' and the 'redeem' option on the left menu. I will be prompted to enter a promotion code, paste the code I got from TryHard, and that's it πŸ™‚

I can't register / sign in to TryHard, what could be the issue?

Registration:

Please make sure that both your username and email address are unique. Using an existing username/email address will cause the error: "There was a problem registering your account, please contact us or try a new username".
If you already used the same email address for another account, you won't be able to use it again.

Sign in:

Please make sure that your username and password are correct, both are also case sensitive so mind your caps πŸ™‚
Got a message saying 'Please activate your account'? Check your email (even if you already have activated your account in the past).

Why am I not getting any ads?

Some advertisers have a daily limit and some countries have fewer ads than the others (different regions in the same country may also get different amounts of ads). Ad stock is usually being renewed every few hours but might take longer. It's highly possible to get many ads one day and much less the next day, it's not a bug and the number of ads is determined by the ad providers alone and not Overwolf / TryHard.

I just watched a premium video ad and didn't get coins, what's up with that?

For premium ads, there's a need to interact with the ad when you're done watching it.
Once you interact with the ad and it's done playing, your coins will be awarded.

**Please note that these ads are available for the US regions only and their availability may vary.

I watched a few ads and didn't get coins for them, is there a bug?

Probably not, please allow up to 24 hours for the coins to show up, in 99.99% cases, they return home safely πŸ™‚
We are aware of some possible delay due to small server hickups that might occur occasionally, so please be patient if you don't see your coins right away.

Can I use the codes I got from TryHard on my console?

No, the codes earned on TryHard are for PC use only. Currently adding codes for consoles is not on our roadmap.
Overwolf is a platform for PC games only and so is TryHard at it's current state. We do however plan on expanding the reach for ads to more platforms in the future.

I got a redeem code on TryHard, how to use it to receive the in-game currency?

When you trade your coins and get a code on TryHard, you can head to your 'History' tab and your new code will show there.
Right next to your code there will be a question mark in a circle, click on it and the code's redemption instructions will pop.

Can I earn more coins by referring my friends?

Yes. When your friend joins TryHard, they should enter your TryHard username in the registration form in the right field.
Once they start using TryHard, you will receive 10% worth of the coins they make (daily) every day for 3 months. 

**Please note that you won't be getting the coins after every ad your friends watch, the bonus coins will be added to your account once a day for the ads your friend watched that day.



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